Privacy Policy
Effective Date: [Month Day, Year] — insert on publish
Sydney Consulting Group (“Sydney,” “SCG,” “we,” “us,” or “our”) provides actuarial, compliance, and strategic consulting services to carriers, producers, and employers in the supplemental health insurance market.
This Privacy Policy explains what information we collect through sydneygrp.com, how we use it, and the choices you have. It applies to visitors to this website and to anyone who submits information through our Contact form or a future careers application. It does not apply to Sydney Administrators (sydneyadministrators.com), our affiliated third-party administrator, which maintains its own privacy statement covering health plan and claims data.
By using this website or submitting a form, you agree to the collection and use of information as described in this policy. If you don’t agree, please don’t submit information through this site — you’re always welcome to contact us by phone instead.
Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you visit this site.
Information You Provide Directly
When you submit our Contact form, we collect:
- First and last name
- Company name
- Your role (carrier, producer, employer, consultant, or other)
- Email address
- Phone number (optional)
- A description of what you’re working on (optional)
If we add a careers application in the future, we’ll collect the information typical of a job application — resume, contact details, and role of interest — and will update this policy before that feature goes live.
We do not collect Social Security numbers, health information, claims data, or payment card information through this website.
Information Collected Automatically
Like most websites, sydneygrp.com automatically collects some information when you visit, including:
- IP address and general location
- Browser and device type
- Pages visited and time spent on the site
- Referring website or search terms
We collect this through cookies and similar technologies — see “Cookies & Analytics” below.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and route it to the right person on our team
- Understand your situation before we reach out, so our follow-up is relevant and not generic
- Maintain records of our business communications
- Improve this website — understanding which pages are useful and which aren’t
- Meet legal, regulatory, or contractual obligations where applicable
We do not sell your personal information. We do not use it for third-party advertising, and we do not share it with data brokers.
Cookies & Analytics
This website uses cookies — small text files stored on your device — to help the site function properly and to understand how visitors use it.
We use cookies for:
- Essential site functionality (e.g., remembering form progress)
- Analytics (understanding which pages visitors find useful)
You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of this site function, but you can still browse and contact us.
How We Share Your Information
We share information only in these limited circumstances:
- With service providers who help us operate this website or manage business communications (e.g., email or CRM providers), under obligations to protect your information
- If required by law, subpoena, or legal process
- To protect the rights, safety, or property of Sydney Consulting Group or others
- In connection with a business transaction (such as a merger), where the receiving party agrees to protect your information to the same standard
We do not share your information with third parties for their own marketing purposes.
Your Rights & Choices
Depending on where you live, you may have the right to:
- Know what personal information we hold about you
- Access a copy of your information
- Correct inaccurate or incomplete information
- Request that we delete your information
- Object to or restrict how we use your information
- Withdraw consent you previously gave
To exercise any of these rights, contact us at privacy@tpasvcs.com. We’ll respond within a reasonable time and in accordance with applicable law.
If you’d simply like to be removed from any follow-up communication after submitting our Contact form, let us know and we’ll take care of it directly — no formal request required.
Retention, Security & Other Notices
Data Retention & Security
We retain your information for as long as necessary to respond to your inquiry, maintain business records, and meet legal or contractual obligations.
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we can’t guarantee absolute security — but we take this responsibility seriously and review our practices regularly.
Children’s Privacy
This website is intended for business professionals and is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we’ll delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page reflects the most recent version. Continued use of this website after changes are posted means you accept the updated policy.